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Maximize Revenue.
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Unlock the full potential of your behavioral health practice. Leverage AI, analytics, and proven processes to drive better outcomes, improve efficiency, & boost revenue.

Expertise

Our Areas of Expertise

Healthcare organizations often struggle to create meaningful change by jumping straight to analytics without first addressing essential processes. At Shepard Health, we prioritize building strong, standardized workflows, especially in behavioral health organizations facing high turnover.

We collaborate with clients to establish key processes based on real-world data, then enhance these with our technology. This foundation ensures organizations are ready to drive improvement.

With Shepard Health, you don’t just get technology—you get a comprehensive approach that boosts process compliance, improves patient outcomes, and ensures sustainable revenue growth.

Optimize Project Charter, Set Metric Goals, & Begin Process Improvement

Connect FIXXER™ to your Data & Begin Analysis

Kickoff Meeting with Key Stakeholders to Define Priorities, Process, and Personas

Review Dashboard View with Key Stakeholders to Present Initial Findings & Develop Consensus

Implement Best Practices & Conduct Change Management via Guided Advisory

Conduct Ongoing Quality & Process Improvement

Results

Real Results, Real Stories

Albert Senella, CEO of Tarzana Treatment Centers:

“Working with Shepard Health has been an extraordinary experience. The analytics and quality improvement expertise they brought to our operations significantly boosted our clinical outcomes, enhancing both our operational capabilities and financial standing. This partnership has truly elevated the standard of care we provide in behavioral health. In a short time, we saw:

  • 40%

    Reduction in No-Show Appointments

  • 20%

    Increase in Revenue

  • 22%

    Reduction in Depression Rates

  • 18%

    Reduction in Anxiety

  • 25%

    Decrease the Urge to Use Opioids

  • 33%

    Decrease the Urge to Use Alcohol

Quality Improvement Playbook

  • Identify Metrics & Benchmarks

    • Process Metrics

    • Outcome Metrics

  • Create A Current State Process Map

    • Establish Baseline Measurement

  • Opportunities For Improvement Identified

    • Prioritize Opportunities

    • Facilitate Change

    • Leadership Change

  • Develop Project Charter

    • Identify Project Team

    • Finalize Goals

  • Identify Gaps In Current State

    • Utilize Lean Sigma & PDSA

    • Conduct Analysis To Understand Gaps

  • Implement Sustainable Processes

    • Monitor Success

    • Assess Value

Services

Comprehensive Mental Health Services

At Shepard Health, we PRIORITIZE PEOPLE. We ensure our platform is user-friendly and accessible for all skill levels. Our team provides hands-on support, helping your team quickly become proficient and empowered to deliver top-quality care. Our commitment extends beyond technology—we build lasting partnerships that achieves goals.

  • Analytics, AI, and Data Warehousing

    Your people are your most expensive asset, and a large portion of their time is dedicated to collecting data. It is time to unlock the power of your data with Shepard Health.

    Our solutions are built with behavioral health providers and payors in mind.

    • Integrate data across multiple systems

    • Launch interactive dashboards

    • Send real-time messages to patients and staff

    It is time to start utilizing your data in a way that enhances patient care, revenue streams, and operational effectiveness.

  • Quality Improvement

    At Shepard Health, we believe that data alone is not enough—value is achieved when your organization can utilize your data to significantly impact key performance indicators.

    Our quality improvement services focus on turning data into actionable improvements across your organization. Our team of expert guides and coaches your staff to achievable process that enhance patient outcomes, boost operational efficiency, and elevate overall performance.

    Together, we establish a culture of continuous improvement, where data-driven decisions lead to sustainable success.

  • Process Improvement

    In today’s healthcare landscape, where workforce turnover is common, the need for effective, trainable processes is critical. Shepard Health focuses on creating workflows that are easy for new staff to learn and consistently execute, ensuring high-quality care regardless of experience level.

    Our FIXXER™ platform standardizes these processes, reducing variability and ensuring all patients receive the same high standard of care. This consistency not only improves patient outcomes but also enhances provider satisfaction and organizational efficiency.

    By optimizing processes, Shepard Health helps healthcare organizations maintain excellence, even during times of staff turnover, leading to better outcomes for patients, providers, and the organization as a whole.

Purpose

Our Mission & Purpose

At Shepard Health, we believe that every organization, no matter its size or budget, deserves the tools to provide equitable, personalized, & outstanding care. Shepard Health fills this void by delivering a suite of comprehensive services that include analytics, quality enhancement, & process optimization.

  • To democratize access to advanced analytics and process improvement methodologies, ensuring behavioral health organizations can achieve their highest potential in patient care, financial sustainability, and operational success. We believe in a future where every organization, regardless of size or budget, has the resources to make data-driven decisions and implement effective quality and process improvement.

  • At the heart of Shepard Health lies a steadfast commitment to improving patient outcomes and operational efficiencies within the behavioral health sector. Our approach is collaborative, innovative, and tailored to meet the unique needs of each organization we partner with. Integrity, excellence, and compassion guide us in every project we undertake, as we strive to make a lasting impact on the communities we serve.

  • Comprised of specialists recruited from elite academic medical centers, each member brings a wealth of experience and a deep commitment to transforming behavioral health organizations. From data scientists to process improvement experts, our team is uniquely equipped to drive meaningful change.

Team

Meet Our Expert Team

Our experienced and compassionate team of licensed professionals is dedicated to providing you with the highest quality mental health care.

  • John Shepard

    CO-FOUNDER & CEO

  • Shiv Kirat Deol

    COO

  • Eston Harden

    CTO

  • Rajesh Shetty

    CO-FOUNDER & SENIOR ADVISOR

Contact

Take the First Step Today

At Shepard Health, we are committed to transforming behavioral health care through innovative solutions. Whether you're seeking to enhance your organization's capabilities or need expert advice on analytics and process improvements, we're here to help. Reach out to connect with our experts and gain insights and innovative solutions tailored to your needs.

Email Our Team

info@shepardhealth.com

Ready to Transform Behavioral Health Care?

Connect with our experts today for insights and solutions tailored to your needs.