Shepard Health

Shepard Health, Your Experts in Analytics, Data Warehousing, Predictive Analytics, Process Improvement, & Quality Improvement

Ambulatory Care | Behavioral Health Facilities | Emergency Departments | Acute Care Facilities

Medical Device & Medication Manufacturers | Substance Use Disorder | Opioid Treatment Programs


Ambulatory care

Healthcare leaders are constantly asking themselves, and challenging their teams, to address issues related to quality improvement across the continuum of care while simultaneously generating better returns. These questions are centered around objectives such as:

  • Creating meaningful actions from our HEDIS, UDS and other pertinent patient data 

  • Implementing patient care processes that improve outcomes and increase reimbursement rates 

  • Optimizing communication infrastructure and building better relationships with patients and staff  

At Shepard Health, we have a simple, singular mission: to deliver ambulatory healthcare facilities state-of-the-art analytics that lead directly to action-oriented interventions that improve outcomes. Our proprietary software, FIXXER enables:

  • HEDIS/UDS tracking  

  • Appointment reminder text messages and emails 

  • No-show appointment messages 

  • Preventive health measure checklists for pre-rounding 

  • Limitless customizations centric to an organization’s care provision 

 To increase the quality of patient care, improve reimbursement rates, positively impact staff efficiency and morale; and increase patient satisfaction, Contact Us to get started today. 


Behavioral health facilities

Behavior Health is experiencing an incredible increase in demand with a wider array of patient needs than we have ever experienced. It has never been more challenging to address these issues, but top-performing organizations are able to:  

  • Efficiently complete patient assessments prior to arrival

  • Link care processes to outcomes 

  • Improve case mix of patient case mix demographics

  • Reduce denials, and increase reimbursements  

Shepard Health specializes in working with behavioral health facilities to improve the efficiency of operations and clinical care. Our team of clinical analysts and process improvement professionals possess the practitioner expertise required to take turn your data into meaningful insights that lead to clinical and financial improvements.  Our proprietary software, FIXXER enables: 

  • Joint Commission reporting around data and processes

  • Appointment reminder text messages and emails 

  • No-show appointment messages 

  • Emailed or text message access to assessments (PHQ9, GAD7, CSRA, etc.) 

  • Customized work flows and clinical processes that links to positive outcomes  

 To optimize patient care, avoid denials, increase market share, improve staff efficiency and morale; and increase patient satisfaction, Contact Us for immediate assistance. 


Emergency departments & acute care facilities

EDs and Acute Care facilities are experiencing an incredible increase in demand with a wider array of patient needs than we have ever experienced, specifically around managing patients with substance use disorder (SUD). It has never been more challenging to address these issues, but top-performing organizations are able to: 

  • Effectively manage and process patients diagnosed with substance use disorder and opioid dependence  

  • Implement a protocol for providing medication assisted treatment (MAT)

  • Streamline patient referral to reliable and reputable SUD facilities 

Healthcare facilities throughout the United States are struggling to manage the tremendous number of patients coming in with alcohol and opioid withdrawal and overdoses.  

Shepard Health provides 3rd party expertise and utilizes our proprietary software, FIXXER that gives your providers the tool to:

  • Confidentially manage patients in withdrawal

  • Prescribe medications

  • Get curbside consults from experts

  • Complete the referral to SUD facilities for long term management

  • Maximize billing revenue while avoiding denials

If you are looking to provide high quality care to a difficult to manage population, reduce readmissions, increase reimbursement, and better serve patients alcohol and opioid withdrawal, Contact Us for a free consultation. 


Medical device & medication manufacturers

Transforming care practices by implementing new products and processes can be a slow-moving and difficult objective to achieve. However, making the case from a revenue-driven perspective is the most effective and compelling path. Shepard Health’s team of Data Scientists and Clinical Analysts is here to deliver results around:

  • Demonstrating financial value and benefits through utilization of new products or processes  

  • Optimizing market pricing and positioning products to Payors and Providers 

  • Strategic engagement within your Ideal Customer profile (ICP) 

Shepard Health has developed a proprietary and peer-reviewed Algorithm for Value Based Care (AVBC) that creates the most accurate estimates of fiscal impact your product(s) will have on payors and providers. Our algorithms have been tested throughout the world, published in multiple peer-reviewed journals, and cited in 100+ medical journals. 

Operating as a team of 3rd-party experts, Shepard health will utilize our published research and proprietary algorithms to make a compelling business case for your product, enhance sales and marketing collateral, and, have a multimillion-dollar impact to your bottom line then Contact Us to get started. 


Substance use disorder & opioid treatment programs

Healthcare facilities throughout the United States are struggling to manage the tremendous number of patients experiencing alcohol and other substance abuse issues, opioid withdrawal and overdoses. Providers specializing in these areas must focus on the urgent needs of the population while also addressing the following important topics: 

  • Avoiding Joint Commission findings 

  • Preparation for pay for performance 

  • Strategies to reduce costs by

    • Optimizing admission 

    • Streamlining intake operations 

    • Reducing cost of overtime staff 

    • Reducing variance in daily admission volume 

Shepard Health is an industry leader in bringing evidence-based care to SUD and OTP facilities by providing the latest in analytics, quality improvement, process development, and technology implementation. Our proprietary software, FIXXER provides: 

  • Appointment reminder text messages and emails 

  • No-show appointment messages  

  • Email or text message links to complete assessments (COWS, CIWA, Urge to Use, etc.) 

  • Customizations to link clinical processes to patient outcomes.  

Using the latest in predictive analytics and statistics, Shepard Health will provide your organization the very best insights to optimize patient care, avoid denials and Joint Commission findings; increase commercial patient volumes, and demonstrate to patients and partner organizations that you are achieving the highest quality of care. Contact Us for a free consultation.